Your First SaaS Customer Success Hire

Your First SaaS Customer Success Hire

By: Linda Lin, Director of CS at Gong Hiring your first customer success person is challenging for any founder. This is the person who will be handling relationships with your earliest customers and taking existing revenue over directly from you. To help you hire this...
Your First SaaS Marketing Hire

Your First SaaS Marketing Hire

In early stage SaaS, marketing is an essential investment that has the power to take your company to the next level, building awareness, reaching new customers, and making you look much bigger than you are. Given the limited resources and budget of an early stage...
Your First SaaS SDR Hire

Your First SaaS SDR Hire

Hiring your first sales development representative (SDR) can feel like such a relief. Finally, your early-stage SaaS business has someone who can focus solely on bringing in new customer leads. While you as a founder are likely to continue selling, it’s nice to know...